Changing for Others: Grab Singapore

by Anton D. Javier
06 Aug 2020

If there’s anything we’ve learned in the past few months, change – and changing quickly – is the only way forward.

One of the hardest hit industries in Singapore during the Circuit Breaker period was ride sharing. While Grab Singapore saw a healthy increase in its food delivery service, its main transport business suffered a “double digit percentage” decrease. In addition to affecting the company and its employees, it also hits hard for thousands of its driver-partners.

To mitigate further impact of COVID-19 on the driver-partners’ livelihood, Grab Singapore announced a new training program and Grab Career Support Portal in June.

The training program consists of two courses to reskill and upskill driver-partners who intend to continue driving for a longer term. It was launched in partnership with Ngee Ann Polytechnic and supported by SkillsFuture Singapore, under the Enhanced Training Support Package for Point-to-Point Drivers.

Meanwhile, driver-partners who wish to transition out of the platform can look to the Career Support Portal, which provides a one-stop integrated platform with career coaching, introductory courses, and certification to help them explore other job opportunities.

According to Andrew Chan, Managing Director of Transport, Grab Singapore, “With a phased approach to reopen our economy, we are expecting demand for rides to gradually return. It is hence important that we help our driver-partners to expand their earning opportunities in the meantime, so that they can continue to earn a viable living on the Grab platform, as well as outside of it. Through the new training courses and the Grab Career Support Portal, we hope to enhance our driver-partners’ employability so that they can better capture those opportunities.”

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