Platinum Analytics is leading the way in finding applications for machine learning in forex trading. The next-generation fintech company customizes localized tech solutions for financial institutions, and counts among its clients Tencent, Xinhua, and DBS Bank. An official statement from the company says it is “seeking to revolutionize the structure and competitive dynamic of the forex trading sector with its cutting-edge AI technologies, while boosting the capabilities of traders in Singapore to be among the top in the industry.”
Platinum’s AI trading tool uses sentiment and market data analysis to generate trading signals, which results in valuable insight for the trading community to better tap into market data, manage risk and make money.
The algorithm is self-learning and becomes more intelligent over time. Traditionally used in the equities sector, Platinum is the first to pioneer the development of this groundbreaking tool in forex trading.
We met up with Mr. Qi Hong Bao, Chief Technology Officer at Platinum Analytics, to discuss the company’s solutions and services.
Has the technology been applied to existing businesses?
Yes, major banks are using our technology to automate trading and analyze the forex market.
Describe the set up and its introduction to the client's existing system. How long is the period of system integration? What will be required from clients interested in availing of your products and services?
We provide the service as SaaS (software as a service). We host it on a cloud-based service platform where clients can log in through secure VPNs via an https portal to use the service.
The integration period varies, but is generally measured in weeks. Clients will have a period of requirement gathering with our product team to determine range of data, currency range, and algorithm design.
Who will generate the data for analysis, and who will be in control of said data? What security assurances are there for the data that are being analyzed?
We take our data via three sources: machine readable API from syndicated news sources such as Bloomberg and TR, crawled data from websites, and market data from exchanges.
Data encryption, safety, and transmission is handled by the platform. All data, both at rest and in transmission, are encrypted, and all traffic going in and out are all through https and run either via secured VPN or leased line.
How will you monetize the business? What revenue streams are you looking at for Platinum?
We charge fees for both customization and also via SAAS fees.
What are your plans for the company in the near and medium terms?
In the near term, we look to enhance and improve our algorithm accuracy and increase our AI analytics capabilities. In the medium term, we hope to extend our technology to other financial products such as fixed income, equities, and future.
What role will traders assume as AI helps them make decisions?
Traders will still be resonsible for formulating the strategies, as well as providing high level decision making in executing those strategies. The purpose of our AI platform is to free up the traders' time and attention so that they may spend more time and effort shaping their strategies rather than rote execution.
In what aspects is AI limited in making decisions?
AI cannot replace experience and instinct. An experienced and savvy trader, as it stands today, can almost always do better than an AI. The AI is good at taking in a wide array of information quickly and attempt to piece together pattens and recognize trends, but it lacks the focused decision making of a senior trader. The AI is good at solving some problems particularly well, and in this case, the problem is in analyzing data that is both wide and fast, but it struggles when it comes to depth. The human brain, on the other hand, is capable of making decisions based in information depths. In this manner, the AI and the human brain complement each other.
Who will be culpable, or held liable, when AI fails or makes a bad decision?
So, first, I think culpability will primarily need to be determined by a case by case basis. However, just like humans need to do their due diligence in proactively manage their risk, so do the engineers and analysis responsible for creating the AI.
It's up to the AI engineers to make sure the program is robust and guarded against potential risks and filter out elements which may cause poor decisions making. The same expectations from traders should also be given to the AI. That said, in most current implementations of AI, the trader still has the final say in the decision makng process.
However, it's equally important for the AI to not mislead the human trader by giving poorly quantified decisions with no confidence qualifier. If a human trader makes bad decisions which cause financial loss because, say, they came to work drunk, then the culpability lies with the human. If the AI algorithm is implemented with unfinished quanlity assurance or insufficient backtesting, then for the same reason, the culpability is with the AI, even if the human trader had the final say in making the decision.
Often, in these cases, ruling out obvious malice or sabotage, culpability will generally lie with those who failed to do due diligence or ignored proper risk management.