Q&A

Gold Standard for the Silver Generation

by Astrid Young
Photos courtesy of Allium Healthcare
04 Jan 2021

Allium Healthcare aims to make a profound difference in the twilight years of Singapore’s affluent elderly. CEO Bernie Poh tells us more.

Consider these figures: Research suggests that the projected ASEAN country with the largest population above 65 years old in 2035 is Singapore. Meanwhile, Singapore is also home to 184,000 millionaires, with the number set to rise to 240,000 in 2023. Given this equation, Allium Healthcare finds itself in a very good position.

Allium Healthcare is a luxury nursing home facility that can accommodate the needs of Singapore’s affluent elderly – whether it’s residential care, day care, home care, or caregiver support. At the helm is Bernie Poh, CEO, who has served for 20 years in both the private and healthcare sectors. He shares, “Prior to my current role, I served in various healthcare administration roles, including CEO of Mount Elizabeth Hospital. Currently, I actively contribute in the community as a board member of Fei Yue Community Services and Catholic High School.”

Poh’s role as CEO at Allium Healthcare finds him working closely with a dedicated team to lead the entire operation – from ensuring the highest quality experience to regulatory compliance and achieving business objectives. “Allium Healthcare was established to spark change in the growing aged care landscape,” explains Poh. “As Singapore’s first purpose-built premium residential care model, I was attracted to the pioneering status of making a difference to the quality of aged care in Singapore.”

Can you tell us more about what Allium Healthcare is about?
At Allium Healthcare, we co-create rewarding aged care experiences with a focus on optimising physical and functional capabilities. We serve with care and compassion, fostering hope, dignity, and a sense of purpose. We improve and not just maintain quality of life to enable the elderly in our care to age with grace and dignity. We encourage expression of freedom, choice and community.

Our care model provides the hardware to care for the elderly and the heartware to promote active ageing and involvement of family, friends and community. Allium Healthcare brings together the experiences of hospitality and healthcare; individuality and community; heartware and hardware.

What USPs attract your clientele the most?
Allium Care Suites, our residential care model, fills four levels with a rooftop terrace for gardening pursuits and alfresco dining opportunities. Conceptually, each level divides into three households with individual kitchen, living, and dining space, rehabilitation area, and nurse’s station.

Comprising exclusively single and companion suites with en-suite facilities, each suite is designed to lend a private space of calm and comfort with a view to harmonious surroundings. The executive suites are designed with a private living room and an open balcony for residents to entertain friends and family in an enhanced private space.

Our residents enjoy an elegant and convenient lifestyle next to Windsor Nature Park, surrounded by nature, tranquility, and privacy. Their care journey includes physical therapy at the rehabilitation gym and hydrotherapy pool, wellness treatments at our lifestyle salon, and nutritious cuisine to suit personal preferences.

Each resident’s care needs is tailored by our Care Team of nurses, allied health professionals, and Care Concierges. They are carefully selected for their experience, expertise and, compassion in caring for the elderly, delivering 24-hour nursing, post-surgery, and respite care.

“Allium Healthcare brings together the experiences of hospitality and healthcare; individuality and community; heartware and hardware.” - Bernie Poh

Tell us more about the importance of personalized care for the affluent elderly.
At Allium Healthcare, we respect individual preferences and choices. We offer a holistic approach that does not focus solely on the basic necessities (medical needs) of living but on the overall lifestyle (non-medical needs) of the particular individual.

We empower and support their decision-making process to give them a sense of belonging in our Allium Healthcare community. As they grow with us and their needs change, we adapt to provide them with the best healthcare experience possible. We provide them with dignified service delivery and freedom for their lifestyle choices.

Our Care Team receive layers of comprehensive training, reinforced by specialized, ongoing training, to deliver safe, high-quality, and reliable care

Can you share your thoughts on the business of ageing, particularly in Singapore and Southeast Asia?
There is tremendous growth and potential presented by the ageing demographic and rising affluence of the baby boom cohort in the region. Singapore excels in the ability to implement and manage sophisticated service delivery and thus, is able to deliver quality exceptional healthcare.

While we focus on the quality of healthcare, there is so much more that we can do to ensure that people age well. This means having a plethora of different products and services that meet the needs of the elderly at different stages of their lives so that they are given the dignity to make choices within their day-to-day living environments as they age.